Returning the goods

Pursuant to the order of the Minister of Economy of the Republic of Lithuania.

Non-food items sold are covered by a 2-year warranty, unless otherwise stated in the product description.

If the buyer is not satisfied with the quality of the purchased goods, the buyer may require:

    replace with a good quality product;
    reduce the price accordingly;
    eliminate defects in the product (does not apply to food products);
    refund the money paid for the item.

If the shape, size, color, model or completeness of the purchased product is not satisfied and the product has not been used, it is not damaged and has not lost its commercial appearance, it can be replaced by an analogous product within 14 days.

If we do not have a suitable product - the buyer can return the product and get the money back.

When exchanging or returning the goods, the buyer submits a written request to the specified contacts, stating his wishes.

The application is accompanied by a purchase and sale document.

The product must be returned to the agreed address.

The money is returned by bank transfer to the buyer's personal account within ten working days.

Withdrawal from the contract

Pursuant to the order of the Minister of Economy of the Republic of Lithuania.

The buyer has the right to withdraw from the sales contract by notifying the seller in writing within seven working days from the date of delivery of the item.

The buyer may exercise the right to terminate the contract if the item has not been damaged or its appearance has not substantially changed. Changes in the appearance of the item or its packaging that were necessary to inspect the received item cannot be considered as substantial changes in the appearance of the item.

Within fifteen days of receiving the notice of withdrawal, we will take back the item and return the money paid for the item to the buyer.

The money is returned by bank transfer to the buyer's personal account upon written request.